Privacy Policy

A legal disclaimer

Crown & Sparrow values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.

Information We Collect
When you visit our website or place an order, we may collect personal information including your name, email address, billing and shipping address, phone number, payment details, and order history. We may also collect non-personal information such as browser type, device information, and site usage data.

How We Use Your Information
We use the information we collect to:

Process and fulfill orders
Communicate with you regarding purchases, inquiries, or updates
Improve our website, products, and customer experience
Send marketing or promotional communications (you may opt out at any time)

Website Platform & Hosting
Our website is hosted on a third-party ecommerce platform (such as Wix or Shopify), which provides us with the online platform to sell our products. Your data may be stored through the platform’s data storage, databases, and applications on secure servers protected by firewalls.

Payments
All payment gateways used by Crown & Sparrow comply with PCI-DSS standards, ensuring secure handling of payment information. Crown & Sparrow does not store full credit card details.

Sharing Your Information
We do not sell, trade, or rent your personal information. Your information may be shared with trusted third-party service providers (such as website platforms, payment processors, and shipping carriers) solely to operate our business and fulfill orders.

Cookies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. You may manage or disable cookies through your browser settings.

Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us directly.

Children’s Privacy
Crown & Sparrow does not knowingly collect personal information from children under the age of 13.

Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting on the website.