Shipping Policy

​

Thank you for shopping with Crown & Sparrow! We are a family-owned boutique and truly appreciate your support.

​

Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays). During sales, launches, or holidays, processing times may be slightly extended.

​

Shipping Rates
We offer flat-rate shipping for all orders shipped outside of our local drop-ship radius. Our drop-ship radius is defined as within 20 miles of our business location. Shipping costs will be clearly displayed at checkout prior to completing your purchase.

Orders delivered within the 20-mile drop-ship radius may qualify for local delivery or pickup when available.

​

Delivery Timeframes
Once shipped, orders typically arrive within 3–7 business days, depending on the carrier and destination.

​

Carriers & Tracking
We ship using trusted carriers such as USPS or UPS. A tracking number will be provided via email once your order has shipped.

​

Address Accuracy
Please ensure your shipping address is entered correctly at checkout. Crown & Sparrow is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

​

Lost or Delayed Packages
Once an order has been handed off to the carrier, Crown & Sparrow is not responsible for lost, stolen, or delayed packages. We are happy to assist you in filing a claim with the carrier if needed.